How to book a course?

To book a place on any of our courses you can download the booking form from the website. When completing the form please include the full name for each candidate and the title of the course you are booking. Please check that all your contact details are correct before returning the form. You can either return by email at info@mediskills-uk.com or by post to the below address. If you are unable to download the booking form you can contact us and we can send a booking form out to you.

Mediskills Training Limited - Admissions
340 Stockport Road
Gee Cross
Hyde
Cheshire
SK14 5RY

Booking requests submitted less than 10 working days before the course delivery date cannot be processed in time and will need to be placed on the next available course.

Confirmation of your place, a venue map and directions will be emailed to you within 48 working hours of receipt. If you have requested an invoice, this will follow within five to ten working days. All of our courses can be trained in house for your convenience. A minimum number of six candidates are required and a prior assessment of the training venue may be needed to be carried out. If you require any further information regarding any of our courses we offer then please contact us on 0161 368 5508 or by email at info@mediskills-uk.com.

What if you need to cancel?

If you need to cancel your place, you must inform us in writing by letter, email or fax. If we receive your cancellation more than 10 working days before the course delivery date, we will refund your course fee or alternatively we will endeavour to find a suitable alternative date. Cancelling or transferring a place on any course incurs an �25 administration fee. If you cancel your place with less than 10 working days notice, you will be charged the full course fee. In these circumstances we would encourage you to send a replacement candidate.

What if a course is cancelled?

Please note that Mediskills Training Limited reserves the right to cancel courses at short notice. In these circumstances we would offer a full refund of the course fees and find a suitable alternative date. We also reserve the right to change venues, trainers if feel necessary. You will be informed of any relevant changes by e-mail or by letter. If you have a confirmed place on a course and that course has been cancelled, we will also attempt to contact you by letter, telephone and by e-mail.

Responsibilities

All of our First Aid courses involve practical activities. Candidates are normally expected to be physically able to engage in activities that will require some kneeling, twisting and bending over simulated casualties. Loose comfortable clothing is recommended throughout the course. Please inform us of any specific needs that you may require prior to attending.

Complaints

As part of Mediskills Training Limited quality assurance plan we are keen to unsure that the information, service facilities and courses meet the needs of all of those involved. We welcome any comments and suggestions to how things could be improved. If you wish to make a comment or suggestion the please contact us by email at info@mediskills-uk.com or at the following address:

Mediskills Training Limited
340 Stockport Road
Gee Cross
Hyde
Cheshire
SK14 5RY

Whilst we welcome comments and suggestions, we also acknowledge that candidates and other with a genuine interest have a right to complain if they feel necessary. If a grievance does need to be made then please contact us at the above address whereby a complaint form will be sent out for you to be complete and return. This will then be recorded with our complaints office. Acknowledgment will be made within 5 working days and a written response or report on the progress of the complaint being made will be issued within 20 working days.

***Please note: For those candidates wishing to attend a First Aid at Work Requalification, must provide a copy of their current (in date) original First Aid at Work certificate at the time of booking. Unfortunately we will not be able to process the booking without this ***